Towing.

In the event that your vehicle can’t be mobilised it will be towed to the nearest Hyundai Dealer or authorised Hyundai Service Centre.

Flat tyre.

If you find yourself on the road with a flat tyre, our team will come out and help change it for you to get you on your way.

Out of fuel.

You will be given enough fuel (not LPG) to get you to the nearest re-fuelling facility or, alternatively, arrange a tow.

Taxi.

If your Hyundai requires transportation to an authorised Hyundai Service Centre, we’ll provide you with a taxi fare up to the value of $100.

Locked keys.

Have you locked your keys in the car or misplaced them? Where possible, we will open a locked car or locate and deliver a spare set of keys.

Flat battery.

So you’ve left the lights on again and run your battery flat. We’ll jump-start or replace your battery on the spot.

Accommodation.

Repair quoted as taking longer than 24 hours? Premium Roadside Support includes up to 3 nights accommodation to the value of $360 when you’re far from home.

Rental vehicle.

We know being without a car is frustrating, so we’ll provide a rental vehicle to the value of $330 across 3 days if the repair on yours takes more than 24 hours when you’re far from home.

Vehicle recovery.

If you’re not ready to go home and want to continue on your journey, we’ll take your vehicle where you want it to be.

Common questions.

How do I activate my Premium Roadside Support?

Your Premium Roadside Support Plan will be automatically activated for 12 months from the date the vehicle was first registered. Each time you return your vehicle to an authorised Hyundai Dealer to perform your scheduled maintenance service, the dealership will renew your Premium Roadside Support Plan for 12 months from the date of service. If you continue to service your vehicle with an authorised Hyundai Dealership, you will receive Premium Roadside Support for the Lifetime of your vehicle.

Your Premium Roadside Support Plan will be automatically activated for 12 months from the date the vehicle was first registered. Each time you return your vehicle to an authorised Hyundai Dealer to perform your scheduled maintenance service, the dealership will renew your Premium Roadside Support Plan for 12 months from the date of service. If you continue to service your vehicle with an authorised Hyundai Dealership, you will receive Premium Roadside Support for the Lifetime of your vehicle.

Is my Hyundai Premium Roadside Support Plan renewed with my Lifetime Service Plan?

Yes. By having your vehicle’s annual scheduled service completed at a Hyundai Service Centre, your Premium Roadside Support Plan will be renewed for an additional 12 months from the date the service is completed. This will be available for the Lifetime of your vehicle when you continue to service with us.

Yes. By having your vehicle’s annual scheduled service completed at a Hyundai Service Centre, your Premium Roadside Support Plan will be renewed for an additional 12 months from the date the service is completed. This will be available for the Lifetime of your vehicle when you continue to service with us.

Is any unused portion of my Premium Roadside Support Plan transferable if I sell/buy a secondhand Hyundai?

Yes. If you purchase a secondhand Hyundai, any unused portion of your Premium Roadside Support Plan will be transferred to the new owner of the vehicle. It remains with the vehicle.

It is very important that when ownership changes, any remaining warranty or Premium Roadside Support Plan is transferred to the new owner.

Ownership can be changed in a number of ways, we would recommend registering your details here. Alternatively you can complete the change of details form in your service and warranty passport and send the completed form to us.

Yes. If you purchase a secondhand Hyundai, any unused portion of your Premium Roadside Support Plan will be transferred to the new owner of the vehicle. It remains with the vehicle.

It is very important that when ownership changes, any remaining warranty or Premium Roadside Support Plan is transferred to the new owner.

Ownership can be changed in a number of ways, we would recommend registering your details here. Alternatively you can complete the change of details form in your service and warranty passport and send the completed form to us.

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Disclaimers.

Premium Roadside Support Plan

[H1] 12 months included Premium Roadside Support when you buy a new Hyundai internal combustion engine or hybrid vehicle from a participating authorised Hyundai Dealer. For purchases of new Hyundai battery electric vehicles, IONIQ 5 V.3 and IONIQ models released thereafter, Hyundai offers 24 months included Premium Roadside Support. Premium Roadside Support commences from the date of the vehicle’s warranty commencement. When you have your Hyundai vehicle’s scheduled service completed at a participating Hyundai Dealer, you will receive 12 months of included Premium Roadside Support from the date of service (or 24 months for new Hyundai battery electric vehicles, IONIQ 5 V.3 and IONIQ models released thereafter). This offer is available for all Hyundai vehicles (excluding rental buyers and taxis). For terms and conditions for Hyundai internal combustion engine vehicles and hybrid vehicles, see PDF. For Hyundai battery electric vehicles and fuel cell vehicles, see PDF.

Premium Roadside Support Plan

[H1] 12 months included Premium Roadside Support when you buy a new Hyundai internal combustion engine or hybrid vehicle from a participating authorised Hyundai Dealer. For purchases of new Hyundai battery electric vehicles, IONIQ 5 V.3 and IONIQ models released thereafter, Hyundai offers 24 months included Premium Roadside Support. Premium Roadside Support commences from the date of the vehicle’s warranty commencement. When you have your Hyundai vehicle’s scheduled service completed at a participating Hyundai Dealer, you will receive 12 months of included Premium Roadside Support from the date of service (or 24 months for new Hyundai battery electric vehicles, IONIQ 5 V.3 and IONIQ models released thereafter). This offer is available for all Hyundai vehicles (excluding rental buyers and taxis). For terms and conditions for Hyundai internal combustion engine vehicles and hybrid vehicles, see PDF. For Hyundai battery electric vehicles and fuel cell vehicles, see PDF.

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